Photo Layout:
- 7008x4672
- 300 DPI
- JPEG
We as representative of Octulos strive to ship our products within 24 hours after order. The shipping costs are calculated at the end of your checkout. For order in the Netherlands you could expect your delivery within 1-2 business days ( under the condition of the carrier or any type of situation that causes any delays ). After 3 business, feel free to contact me.
Any other country in Europe, the delivery would be estimated around 2 to 5 business days ( under the condition of the carrier or any type of situation that causes any delays). I hope to have informed you well.
Shipping Policy
1. Order Processing and Shipping
We process and ship orders within 1 to 3 business days after payment is received. Once your order has been shipped, you will receive a confirmation email with your tracking number (if applicable), so you can track your package.
2. Shipping Costs
Shipping costs are calculated based on the weight of your order and the delivery address. Shipping costs will only be displayed at the end of the checkout process, after you have entered your address details. This ensures that shipping fees are accurately calculated based on your location.
- Within the Netherlands: The standard shipping cost within the Netherlands is €6.95.
- International Shipping: For international orders, shipping costs may vary depending on the destination country and the size of the package. Shipping costs will be calculated during the checkout process.
3. Delivery Times
The expected delivery time depends on your location and the chosen shipping method:
- Within the Netherlands: 1-3 business days.
- Other European countries: Delivery time can range from 3 to 7 business days, depending on the destination country.
- International shipping outside Europe: Delivery time varies by country. The expected delivery time for countries outside Europe can range from 7 to 14 business days.
4. Tracking Information
Once your order has been shipped, you will receive an email with a tracking number and a link to the shipping service so you can track your package. If you have not received tracking information, please contact us at Contact Page.
Tracking is possible on the following link:
https://octulos.nl/apps/track123
5. Loss or Damage
If your package is lost or damaged during shipping, please contact us immediately. We will do our best to resolve the issue as quickly as possible.
6. Shipping to P.O. Boxes
We are unable to ship orders to P.O. Boxes. Please ensure that your shipping address is a physical address.
7. Customs Duties and Taxes
For international orders, customs duties and taxes may apply depending on the destination country. These costs are the responsibility of the customer and are not covered by the shipping fees displayed during the checkout process.
8. Changes to the Shipping Policy
We reserve the right to change our shipping policy at any time. Any changes will be promptly displayed on our website.
9. Contact
If you have any questions regarding shipping or encounter any issues with your order, please contact us at:
